Terms of Service

Welcome to Aurevia Travels. By accessing or using our platform, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By using Aurevia Travels, you confirm that you agree to these terms and all applicable laws and regulations. If you do not agree, please do not use our platform.

2. Services Provided

Aurevia Travels offers:

  • Flight, hotel, and travel package bookings
  • Travel-related information and updates
  • Customer support services

All bookings are subject to availability and the terms of our travel partners.

3. User Responsibilities

As a user, you agree to:

  • Provide accurate and complete information
  • Use the platform only for lawful purposes
  • Maintain the confidentiality of your account details
  • Be responsible for all activities under your account

4. Bookings & Payments

  • All prices are subject to change without notice
  • Payments must be completed before bookings are confirmed
  • Some bookings may require manual verification before confirmation
  • You will receive a notification once your booking is confirmed

5. Cancellations & Refunds

  • Cancellation policies vary depending on the service provider
  • Refunds are processed based on eligibility and partner policies
  • Service charges may apply for cancellations or changes

6. Third-Party Services

Aurevia Travels partners with third-party providers (airlines, hotels, etc.). We are not responsible for:

  • Changes, delays, or cancellations by providers
  • Quality of third-party services
  • Losses resulting from third-party actions

7. Limitation of Liability

Aurevia Travels is not liable for:

  • Indirect or unforeseen losses
  • Travel disruptions beyond our control
  • Errors caused by incorrect user-provided information

8. Privacy

Your use of our platform is also governed by our Privacy Policy, which outlines how your data is collected and used.

9. Account Suspension

We reserve the right to suspend or terminate accounts that:

  • Violate these terms
  • Engage in fraudulent or suspicious activities
  • Misuse the platform

10. Changes to Terms

We may update these Terms of Service at any time. Continued use of the platform means you accept any updated terms.

11. Contact & Support

If you have any questions about these Terms, please contact our support team.